The Single Source of Truth for Utility Responsibility
Create verified, time-stamped records showing when tenancies end, when properties are vacant, and when new tenants become responsible. Clarity for tenants and landlords.
The Problem with Utility Handovers
When tenancies end and new ones begin, there's ambiguity about who is responsible for utilities — and everyone pays the price.
Unhappy Tenants
New tenants are spammed with bills addressed to previous occupiers or the landlord
Time-consuming Admin
Landlords and agents spending hours chasing utility suppliers to notify change of account ownership
Dispute Resolution
Often insufficient evidence is collected regarding who is responsible for what time period for each property
£4.4 Billion Wasted
Unpaid utility bills across the UK, contributing towards increased costs for consumers
Evidence backed documents: One transparent overview that lettings agents, tenants, landlords, and energy companies can rely on.
Platform Features
Tenancy Intelligence Platform
CRMs manage properties — we manage responsibility. Create verified liability records that protect agents, landlords, tenants, and suppliers.
Responsibility Timeline
Track who is responsible for utilities at every stage: previous tenant, landlord during void periods, and new tenant. Clear, auditable records for every property.
Ombudsman-Ready Documents
Generate time-stamped PDF certificates with meter readings, tenancy evidence, and agent declarations. Documents that utility companies and ombudsman teams can rely on.
One-Click Handover
At tenancy end, confirm dates, upload meter reads, and generate supplier-ready notifications. No more chasing, no more admin headaches.
Ready to get started? Register as agent →
How It Works
Simple Tenancy Handovers
No supplier calls. No chasing. Just clear, verified responsibility records at every stage of the tenancy lifecycle.
At Tenancy End
Confirm the end date and upload meter readings. The system assigns responsibility to the landlord for the vacant period. No chasing required.
During Vacancy
The landlord is clearly shown as responsible for utilities. No tenant debt risk. The record is locked and time-stamped.
At New Tenancy Start
The new tenant is assigned and the previous occupier is automatically released. Generate a clean start record and supplier-ready PDF in one click.
Ready to Simplify Utility Handovers?
Less chasing multiple parties and reduce unpaid energy bills. Join the pilot program and start creating verified responsibility records.
For any queries reach out to: info@utilio.co.uk
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